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Contact us

Contact information

E-Mobility Service BV

Silicon path 59
3812SW Amesfoort
The Netherlands

Visits are possible, but by appointment only!

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Plus the details of the contact visible after connection

Submit a warranty, claim or return? |   Warranty, reclamation or return?

Correspondence - Correspondence

All telephone and written communications will be conducted through us in Dutch or English. Unfortunately, this choice of language is leading by telephone, but you may write in your native language in writing.

We will do our best to answer this as best as possible, but may require additional confirmation.

Thank you in advance for your understanding in this!



Toute la correspondance téléphonique et écrite se fait en néerlandais ou en anglais. Au téléphone, ce choix linguistique est malheureusement prédominant, mais à l'écrit, vous pouvez écrire dans votre langue maternelle.

Please take some time to answer the question, but it is necessary to confirm additional information.

Merci d'avance pour votre compréhension !

Important: Brose Dealer Account

If you do not yet have a dealer account with Brose, it is advisable to arrange one. You can easily arrange this via this URL: https://service.brose-ebike.com/s/register

We will also ask about this if you want to request a guarantee or goodwill/lenience. You can find out more about this after logging in to our website complaint request page.

Contact Form

For the drive unit, use this sticker for the serial number!

Do you want to file a claim?

Then do this through the claim form can be found after logging in, here!

Vous souhaitez introduire une reclamation ?

Faites-le via le formulare de réclamation que vous trouverez ici après vous être connecté!

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iDEAL, credit card & bancontact

Fast delivery

3-5 business days

Supplier to many brands

View our brands page

Certified Dealers

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E-Mobility Service is the business service partner for the E-bike components of Yamaha Motor eBike Systems GmbH in the Benelux.

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© 2025 E-Mobility Service
ALL RIGHTS RESERVED

© 2025 E-Mobility Service
ALL RIGHTS RESERVED

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