Contact us
Contact information
E-Mobility Service BV
Silicon path 59
3812SW Amersfoort
The Netherlands
Phone number
+31 85 070 31 87
Mon - Fri 09:00 - 16:30
Visits are by appointment only!
Warranty or Claim expires?
Doubts about whether it is a warranty or how the warranty process works?
Vous ne savez pas s'il s'agit d'une warranty ou comment fonctionne la procédure de warranty?
From July 2024, it will only be possible to submit a warranty or goodwill claim via the 36v Service Tool. You need an account with Brose for this.
If you don't have it yet, you can register via this link: 36V - YMESG - QORE dealer registration
After registration you can download the Brose Service Tool: 36V Service Tool YMESG
-> You can find a complete step-by-step tutorial find here. <--
Thank you in advance for your understanding in this matter.
Use this form to submit your applications that outside the warranty fall.
For diagnostics, we will arrange a pickup for the drive unit in consultation, via our chosen courier service.
After completing the form, you will receive a complete description of our work, what you can expect, and what the potential costs might be.
You will naturally receive a report with our findings, and before we proceed with repair or replacement, we will contact you for approval of any potential costs.
Contact/Claim form
