Common Errors

First choose your display

Error messages 36V service tool + display: Allround, Center & Remote

Error 0 - Drive Unit - Peak Current

Peak current detected in the motor. Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 1 - Drive Unit - Peak Current

Peak current detected in the motor. Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 2 - Battery - Low voltage

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 3 - Battery - Peak voltage

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 4 - Drive Unit - Error in the electric motor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 5 - Drive Unit - Incorrect motor parameter

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 8 - Drive Unit - No speed signal detected

 Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 9 - Drive Unit - Software error

 Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 10 - Drive Unit - Software error

 Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, go to a certified dealer.

Error 11 - Drive Unit - Error in lighting system

Check the wiring around your lights. If the problem persists, make an appointment at a certified dealer.

Error 12 - Drive Unit - Error in the electrical measurement

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 13 - Drive Unit - Error in the torque sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 14 - Drive Unit - Cadence sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 15 - Drive Unit - Cadence sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 16 - Drive Unit - Peak Current Display

Check the wiring around the display. If the problem persists, make an appointment at a certified dealer.

Error 17 - Drive Unit - Temperature sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 18 - Drive Unit - Temperature sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 19 - Drive Unit - Over Temperature

Let the Drive Unit cool down. Reduce the load on the motor by pedaling less or by lowering the assist position. Restart the E-Bike system. If the problem persists, make an appointment at a certified dealer.

Error 20 - Display - Communication error

Check the wiring around the display. If the problem persists, make an appointment at a certified dealer.

Error 21 - Drive Unit - Under-voltage

Make an appointment with a certified dealer.

Error 22 - Drive Unit - Motor current measurement error

Disconnect and reconnect the battery. If the problem persists, make an appointment at a certified dealer.

Error 23 - Drive Unit - Short circuit in motor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 24 - Drive Unit - Error in the torque sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 25 - Drive Unit - Error in the torque sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 26 - Drive Unit - Sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 27 - Display - Communication error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 28 - Drive Unit - Incorrect motor parameter

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 29 - Drive Unit - Hard shutdowns

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 30 - Battery - The battery is almost/completely discharged

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 31 - Drive Unit - Motor blocked

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 32 - Drive Unit - Severe System Error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 33 - Drive Unit - Severe System Error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 34 - Drive Unit - Error in the Torque sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 35 - Drive Unit - Error in the Torque sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 36 - Drive Unit - Error in the Torque sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 37 - Drive Unit - Peak Current Detected

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 38 - Drive Unit - Brake light failure

Make an appointment with a certified dealer.

Error 39 - Drive Unit - Incorrect motor parameter

Make an appointment with a certified dealer.

Error 40 - Drive Unit - Incorrect motor behavior

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 41 - Battery - Low battery level

Low battery level. Charge the battery.

Error 42 - Drive Unit - No external speed signal detected

Make an appointment with a certified dealer.

Error 42 - Drive Unit - No external speed signal detected

Make an appointment with a certified dealer.

Error 43 - Drive Unit - External speed signal unlikely

Make an appointment with a certified dealer.

Error 44 - Drive Unit - Manipulation Detected

Make an appointment with a certified dealer.

Error 45 - Drive Unit - Gear ratio outside the value range

Make an appointment with a certified dealer.

Error 47 - Drive Unit - Gear ratio outside the value range

Make an appointment with a certified dealer.

Error 48 - Drive Unit - Belt drive

Make an appointment with a certified dealer.

Error NOBATTERY - Battery - No battery connection

Disconnect and reconnect the battery. If the problem persists, make an appointment at a certified dealer.

Error NODISPLAY - Display - No display connection

Check the wiring around the display. If the problem persists, make an appointment at a certified dealer.

Error TDA - Battery - Temperature Discharge Error

The battery temperature is too high. Bring the battery to an operating temperature between 0-40°C (32°F - 104°F).

Error 10 - Battery - Low battery voltage

Charge the battery with the original battery charger. If the problem persists, make an appointment at a certified dealer

Error 11 - Battery - Battery overvoltage

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 12 - Battery - The battery is almost/completely discharged

Charge the battery with the original battery charger.

Error 20 - Drive Unit - Electrical measurement error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 21 - Battery - Error in the temperature sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 23 - Battery - Error in the temperature sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 24 - Drive Unit - Undervoltage

Check if the battery is charged. Disconnect and reconnect the battery. Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, please make an appointment with a certified dealer.

Error 25 - Drive Unit - Motor current measurement error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 26 - Drive Unit - Hard System Shutdowns

Make an appointment with eand certified dealer.

Error 30 - Drive Unit - Error in walk assist

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 31 - Drive Unit - Lighting voltage failure or short circuit

Check the wiring around the display. If the problem persists, make an appointment at a certified dealer.

Error 40 - Drive Unit - Peak Current

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 41 - Drive Unit - Peak Current

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 42 - Drive Unit - Electric Motor Malfunction

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 43 - Drive Unit - Motor short circuit

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 44 - Drive Unit - Overtemperature

Let the Drive Unit cool down. Reduce the load on the motor by pedaling less or by lowering the assist position. Restart the E-Bike system. If the problem persists, make an appointment at a certified dealer.

Error 45 - Drive Unit - Sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 46 - Drive Unit - Motor blocked

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 60 - Display - Communication error

Check the wiring around the display. If the problem persists, make an appointment with eand certified dealer.

Error 70 - Drive Unit - Torque sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 71 - Drive Unit - Error in cadence sensor

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 72 - Drive Unit - Torque sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 73 - Drive Unit - Torque sensor error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 80 - Drive Unit - Incorrect motor parameter

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 81 - Drive Unit - No speed signal detected

Check the position of the spoke sensor. Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 82 - Drive Unit - Software Error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 83 - Drive Unit - Error in the program sequence

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 84 - Drive Unit - Incorrect motor parameter

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error 310 - Display - Voltage interruption

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

Error SCOOP - Display/Motor - Error in Push Assist

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

SCOOP REBOOT- Display/Motor - Push Assist Error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

SCOOP READY - Display/Motor - Push Assist Error

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

QWIC error messages

ERROR 81 - Display/Battery - Communication failure

Restart the E-bike system. Make sure to turn off the system completely. If the problem persists, make an appointment at a certified dealer.

ERROR 119 - Collection code

An error has occurred in the Brose system. Restart the E-bike system. Make sure to turn the system off completely. If the problem persists, then make an appointment with a certified dealer to have the bicycle read out via the service tool.