Error messages Brose service tool + display: Allround, Center & Remote
Error code Unit Description Dealer Action
0 Drive unit Peak current Peak current detected in the motor. Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
1 Drive unit  peak current Peak current detected in the motor. Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
2 Battery  Low voltage The battery voltage is too low. Charge the battery with the original battery charger.
If the problem persists, replace the battery crosswise.
The battery in question needs to be replaced.
3 Battery  Peak voltage The battery voltage is too high. Restart the e-bike system. Make sure to turn the system off completely.
If the problem persists, replace the battery.
The battery in question needs to be replaced.
4 Drive unit Error in the electric motor Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
5 Drive unit Incorrect engine parameter Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
8 Drive unit No speed signal recognized Make sure the spoke magnet is in the correct position relative to the speed sensor.
See the document "Mounting the speed sensor and spoke magnet".

If the problem persists, check the speed sensor wiring and contacts.

Restart the system.
9 Drive unit  Software error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
10 Drive unit  Software error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
11 Drive unit  Error in lighting system A peak current was detected from the bicycle lights. This could be due to a short circuit or the lights exceeding the maximum output of the drive unit.

Check the bicycle lights and wiring.

Disconnect the bike lights from the Drive Unit or swap them crosswise. See the documents "Connectors and Cables" and "Bicycle Lights."

Restart the bike system after disconnecting or replacing the lights. Make sure to turn the system off completely.

If the problem persists, replace the Drive Unit.
12 Drive unit Error in electrical measurement Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
13 Drive unit  Torque sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
14 Drive unit  Cadence sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
15 Drive unit  Cadence sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
16 Drive unit  Peak Current Display A display surge was detected. This could be due to a short circuit or another display issue.

Check the display and wiring.

Replace the display crosswise. (See the "Connectors and Cables" documents)

Restart the bike system after replacing the display. Make sure to turn the system off completely. 
17 Drive unit  Temperature sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
18 Drive unit   Temperature Sensor Error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
19 Drive unit  Overtemperature Allow the Drive Unit to cool. Reduce the load on the motor by pedaling less or lowering the support level. Restart the e-bike system. If the problem persists, replace the Drive Unit.

Please note: The Brose Just Drive Comfort Display indicates this Error as Error-44
20 Display  communication error A communication error has been detected in the display.

Check the display and wiring.

Swap the display and wiring. (See the "Connectors and Cables" documents.)

After replacing the display, restart the bike system. Make sure to turn the system off completely.

If the problem persists, replace the drive.
21 Drive unit  under-voltage Check the wiring and electrical loads. A low voltage has been detected in the drive unit. This could be caused by a short circuit or other damage to the connected equipment (display, lighting, etc.).

Check all devices powered by the drive unit. Check for damaged wires or contacts. 

Swap the devices and wiring. (See the "Plugs and Cables" documents.)

After replacing the display, restart the engine. Be sure to power down the system completely.

If the problem persists, replace the Drive Unit.
22 Drive unit  Error in motor current measurement Check the wiring and electrical loads. A low voltage has been detected in the drive unit. This could be caused by a short circuit or other damage to the connected equipment (display, lighting, etc.).

Check all devices powered by the drive unit. Check for damaged wires or contacts. 

Swap the devices and wiring. (See the "Plugs and Cables" documents.)

After replacing the display, restart the engine. Be sure to power down the system completely.

If the problem persists, replace the Drive Unit.
23 Drive unit  Short circuit in motor Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
24 Drive unit Torque sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
25 Drive unit Torque sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
26 Drive unit  Sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
27 Display  communication error Check the display and wiring. A communication error has been detected in the display.

Check the display and wiring.

Swap the display and wiring. (See the "Connectors and Cables" documents.)

After replacing the display, restart the bike system. Make sure to turn the system off completely.

If the problem persists, replace the drive unit.
28 Drive unit Incorrect engine parameter Replace the drive unit.
29 Drive unit  hard shutdowns Repeated hard shutdowns were detected. These shutdowns are not caused by pressing the power buttons on the battery or display, but by suddenly disconnecting the drive from the battery. 

-> First check that the firmware is 7.4.1 or higher. Versions above this one have a too-sensitive setting and can generate this error at any time. - First, update the firmware to 7.4.1. If it's lower, and the problem persists, follow the remaining steps.

For example, the problem could be caused by pulling the battery cable when the system is armed, damaged battery cables, damaged battery cable contacts, or other problems with the battery.

First, restart the system. Make sure you turn off the e-bike system using the correct buttons on the display or battery. Caution: Do not pull the power cord while the system is on. 
Check the battery cables and power contacts on the battery and Drive Unit sides. 
Incorrectly secured contacts or damaged cables can cause wobbly contacts during travel and lead to hard disconnections.
If the problem persists, replace each part individually:
1. Power cord
2. Battery
3. Drive unit
Important:
- Make sure you switch off the E-bike system by pressing the correct buttons on the display or battery before every change.
- It is recommended to make a test drive after each replacement.
30 Battery  The battery is almost/completely discharged Charge the battery. Charge the battery with the original battery charger.
31 Drive unit  engine blocked Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
32 Drive unit Serious system error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
33 Drive unit Serious system error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
34 Drive unit  Torque sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
35 Drive unit Torque sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
36 Drive unit Torque sensor error Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
37 Drive unit  Peak current detected Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
38 Drive unit Brake light malfunction A peak current was detected from the brake light. This could be due to a short circuit or lights exceeding the maximum output of the drive unit.

Check the brake light and wiring.

Disconnect the brake light from the Drive Unit or swap them crosswise. See the documents "Connectors and Cables" and "Bicycle Lighting."

Restart the bike system after disconnecting or replacing the lights. Be sure to power down the system completely.
39 Drive unit Incorrect engine parameter Replace the drive unit.
40 Drive unit Incorrect engine behavior Restart the e-bike system. Make sure to turn the system off completely. If the problem persists, replace the drive unit.
41 Battery  Low battery level Charge the battery. Low battery. Charge the battery.
42 Drive unit No external speed signal recognized Check the alignment and operation of the external speed sensor. Check the operation, positioning, wiring, and contacts of the external speed sensor.

Restart the system.

Note: The external speed sensor is not the standard e-bike speed sensor. It's an optional extra.
43 Drive unit  External speed signal unlikely Check the alignment and operation of the external speed sensor. The external speed sensor is transmitting invalid signals.
Check the operation and alignment of the sensor.
Check if the external speed sensor has been tampered.
Restart the system.
44 Drive unit  Manipulation discovered Tampering detected. Check the external speed sensor(s) for tampering. Reboot the system.
45 Drive unit Gear ratio outside the value range The gear ratio of the e-bike is outside the range of the manufacturer-approved values.
This can be caused by swapping parts of the mechanical Drive Unit (chainring and cassette) or by tampering with the speed sensor.
Check the gear ratio of the installed drive components (chainring and cassette) according to the manufacturer's specifications.
Check the speed sensor for tampering.
47 Drive unit Gear ratio outside the value range The Drive Unit detects that the spoke magnet is attached to the crank, causing the rear wheel and crank to move apart at a 1:1 ratio. The Drive Unit disables assistance after 500 pedal revolutions. - Check that the spoke sensor and magnet are mounted correctly and restart the system.
48 Drive unit Belt drive If a belt is damaged, the drive will immediately shut down to prevent consequential damage to the mechanics. Replace the belt using a belt replacement kit and restart the bike to deactivate the error.
NOBATTERY Battery No battery connection Check the battery wiring and contacts. If the problem persists, replace the battery.
NEED DISPLAY Display No display connection Check the display's wiring and contacts. If the problem persists, replace the display.
TDA Battery temperature discharge error The battery temperature is too high. Bring the battery to an operating temperature between 0-40°C (32°F - 104°F).
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